My simulator and ground training was some of the best I have experienced in over 15 years of attending this type of training at multiple training facilities. The instructors and support staff were extremely professional and made the experience top-notch. Their attention to detail and customer focus stood out as a highlight in my experience – something that is no longer typical at the larger industry training centers. Bob was one of the finest instructors I have ever received instruction from, both in the ground and simulator classes. His mix of experience and knowledge was perfect to provide context and understanding of the aircraft knowledge and flight simulations. His customer focus and attention to detail was simply awesome! He demonstrated in a meaningful way that he cared about our whole experience at the training facility and his dedication to leaving no detail undone!